Magpas Air Ambulance is an emergency medical charity that responds to life-threatening emergencies in the East of England and beyond.

The charity responded to more than 1,500 emergency callouts in 2018, providing lifesaving care to thousands of people by land and air.

As the oldest emergency medical charity in the UK, Magpas Air Ambulance has established a fantastic reputation for its pioneering training, providing support to the ambulance service and bringing additional skills and treatments to the scene of an incident.

The challenge
With an average of four emergency callouts a day – often in hard to reach places – it’s imperative that Magpas Air Ambulance’s helicopter and rapid response vehicles are fully fuelled and ready to go at any time.

Its fleet plays an essential role in ensuring expert doctors and paramedics can respond to incidents and conduct life-saving missions whenever called upon.
For this reason, the charity needed a reliable and trusted fuel partner that could match up to the fast-paced nature of a 24-hours a day, seven days a week, emergency response team.

The solution
For the past seven years, Gulf Aviation has delivered fuel to the Magpas Air Ambulance operations base at 7am each morning. This means that all vehicle checks can be cleared and completed in advance of medics starting a new shift and helps to maintain high standards of response in a high-intensity environment.

With the goal of delivering efficient amenities for maximum success, Gulf Aviation also provides regular fuel quality training on the handling and storage of aviation fuel.

Regular reviews of operational processes also take place with the aim of ensuring that safety is maintained at all times, with practical knowledge of equipment being passed on to also ensure maximum aviation fuel cleanliness.

The long-standing partnership with Gulf Aviation is helping to ensure the Magpas Air Ambulance team is ready to respond whenever called upon – day or night, come rain or shine.

“Working in partnership with Gulf Aviation has been an extremely positive process for the team here at Magpas Air Ambulance. We have worked with them for a number of years now, and as a fuel provider, we’ve always found them to be incredibly responsive, diligent and approachable.

“As and when needed, the team at Gulf Aviation also provide us with new windsocks and are always on hand to help with any additional requirements we may have, helping us to run our 24/7 lifesaving service as smoothly as possible.”  Natalie Church, Director of Operations at Magpas Air Ambulance.